Training Program
Effective Credit Policy Management & Debt Collection Methods
20-21 January 2026
Master the skills to preserve business liquidity through structured Credit Policy Management and Debt Collection Methods
Eligible for HRDA Subsidy
20-21 January 2026 | In-Person | Nicosia
11,5 CPD units
Course Description:
This interactive program focuses on the strategic management of credit policy and debt collection practices.
In periods of economic instability, maintaining a healthy cash flow and controlling credit risk are crucial to business sustainability.
The seminar provides practical tools and modern techniques for evaluating customer creditworthiness, minimizing bad debts, and improving collection effectiveness while supporting sustainable sales growth.
Benefits Of Attending The Course:
After completing the program, the trainees will be able to:
- Recognize the importance of the Credit Policy for the company, especially in a period of crisis or rapid growth
- Rank the credit limit of customers based on qualitative, quantitative, and commercial data
- Identify and demonstrate the basic skill standards required for effective debt collection
- Justify what it means to be effective in debt collection
- Justify the effect on the customer and the business of the uncollected sales
Suitable For:
- Credit Control Officers & Credit Managers
- Finance Directors & Accountants
- Sales Directors & Sales Officers
- Collection Agents & Customer Service Officers
- Bank Officers, Tax Collection Officers
- Professionals in mediation and recovery processes
Nicos Ioannou
General Manager at Infocredit Group FCICM
Nicos Ioannou holds a degree in Business Administration and has over 18 years of experience in Credit Risk Management, Credit Security and Regulatory Compliance. He currently holds the position of General Manager at Infocredit Group.
He is a fellow member of the Chartered Institute of Credit Management (FCICM) and a member of the board of directors of the Association of Cyprus Intermediaries. He is also certified with the Collectors Accreditation Initiative of the CSA, a mediator and a certified trainer from the Human Resources Development Authority (HRDA).
